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Customer story · Public sector
How the Generalitat de Catalunya is rethinking remote work from inside government.
Public institutions don't change easily. The CTTI — the technology arm of the Catalan government — is using Nubi to evaluate how digital tools can reshape collaboration between administration workers and external partners.
"The possibility of working from home is a challenge for all organizations nowadays. For public entities, it represents a completely new way of relating, as they are institutions that traditionally face changes with some difficulty. With nubi, from the CTTI, we are evaluating tools that support all these new models of digital transformation and improve collaboration and relationships between administration workers and collaborating companies."Josep Lluís Molina Director Executiu Solucions TIC Sostenibles, CTTI
About CTTI
The Centre de Telecomunicacions i Tecnologies de la Informació (CTTI) is the technology arm of the Generalitat de Catalunya, the autonomous government of Catalonia. It manages the technological infrastructure that supports the daily operations of the Catalan public administration, serving thousands of public workers and dozens of collaborating companies across the region.
As part of a public institution, CTTI operates in a context where digital transformation is not just a productivity matter — it's a question of how citizens, workers and partners relate to the administration.
The challenge
Public administrations have traditionally been slower than private companies to adopt remote work, partly because of regulatory complexity and partly because of organizational culture. When remote work became a real need, the CTTI faced a double challenge: equipping public workers with tools that fit their day-to-day, and also rethinking how external partners — the "collaborating companies" — would interact with the administration when nobody was in the same physical building.
The bar was high: any solution had to feel as natural as the office, but also work within the constraints of a public-sector organization.
How they use Nubi
CTTI is using Nubi as an evaluation environment for how virtual spaces can support new models of digital transformation in the public sector. The platform helps administration workers and external collaborators meet, work and exchange knowledge in a way that feels closer to an office than to a video call.
The exercise is also a way to inform future decisions about how the public administration will adopt collaboration tools at scale.
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